Effective Date: 1 May 2025
1. Introduction
Welcome to VAKTA-VEER (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. It applies to all visitors worldwide and is designed to comply with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and India’s Information Technology Act 2000 and Sensitive Personal Data or Information (SPDI) Rules. By using our site, you agree to the practices described in this Policy.
2. Information We Collect
• Personal data you voluntarily provide: Name, Email Address, Phone Number, Physical Address, and any information you include in forms, inquiries, or comments.
• Usage data collected automatically: IP address, browser type, device information, pages visited, time spent, and referring URLs, gathered through cookies and Google Analytics.
• Embedded content data: When you interact with social-media widgets (e.g., Instagram, Facebook, YouTube), those third-party platforms may collect data according to their own policies.
We do not intentionally collect sensitive personal data such as payment card numbers, passwords, or health information.
3. How We Use Your Information
• To provide and operate our training services and respond to your requests.
• To communicate with you about registrations, schedules, updates, customer support, and—if you opt in—newsletters or promotional messages.
• To analyze, improve, and optimize our website and offerings (legitimate interest).
• To maintain the security of our site and prevent fraud or misuse.
• To comply with legal obligations, resolve disputes, and enforce our terms.
We will not use your data for any purpose incompatible with the ones above without notifying you and, where required, obtaining your consent.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to make the site work, remember preferences, and analyze traffic. Google Analytics sets cookies that collect aggregated, non-identifying usage statistics. You can disable cookies in your browser or install Google’s opt-out add-on, but some site functions may not operate correctly. Third-party embeds (social media, videos) may set their own cookies; please review those platforms’ privacy policies.
5. Sharing of Your Information
We do not sell or rent your personal information. We share it only:
• With trusted service providers (hosting, email delivery, analytics) who are bound by confidentiality agreements.
• With third-party platforms when you interact with embedded content.
• To comply with lawful requests, protect rights, or respond to legal processes.
• In connection with a business reorganization or transfer, under appropriate safeguards.
• With your explicit consent in any other situation.
6. International Data Transfers
We are based in India and may store or process your information in India or other countries. Where required (e.g., transfers from the EU/UK), we use approved safeguards such as Standard Contractual Clauses or obtain your explicit consent. By using our site, you consent to such transfers.
7. Data Security
We use industry-standard technical and organizational measures—including HTTPS/TLS encryption, firewalls, access controls, and regular security reviews—to protect your data against unauthorized access, alteration, or disclosure. No method of transmission is 100 % secure, but we continuously improve our security posture. In the event of a data breach, we will notify affected users and authorities as required by law.
8. Your Rights
• GDPR (EU/UK) users: right to access, rectify, erase, restrict, object, data portability, withdraw consent, and lodge a complaint with a supervisory authority.
• CCPA (California) users: right to know, access, delete, and opt out of any “sale” of personal data (we do not sell data), and the right not to be discriminated against for exercising these rights.
• Indian users: right to review, correct, and withdraw consent for personal data, plus the right to file a grievance with our Grievance Officer.
To exercise any of these rights, please contact us (see Section 11). We may need to verify your identity before fulfilling a request.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, contact us and we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Significant changes may also be communicated by email or a site notice. Continued use of the site after changes means you accept the updated Policy.
11. Contact Us
For questions, requests, or complaints regarding this Privacy Policy or your personal data,
please contact:
VAKTA-VEER (Attn: Privacy Team)
Email: info@vaktaveer.com
Phone: +91 84007 44007
Postal Address: 110 Shubh Universal, Vesu Main Road, Surat, Gujarat 395007, India
GSTIN: 24AQXPC9786C1ZC
Grievance Officer (India): The above contact also serves as our designated Grievance Officer under the SPDI Rules and will acknowledge and resolve privacy grievances within one month.
Thank you for trusting VAKTA-VEER. Your privacy and communication journey are important to us.